Frequently Asked Questions

Are your products under warranty?

Yes, all WTF products, gear and accessories come with a standard warranty. This warranty is typically 30 days and ensures quality and customer satisfaction.

Will I be able to track my order?

Yes. After purchase, you will receive a confirmation email with tracking information. You can use the tracking information to monitor the status of your order through the WTFCycleGear website.

Do you offer returns or exchanges?

Yes, WTF products can be returned or exchanged within a specified period from the date purchased. Please refer to our return policy for detailed instructions and conditions. This information will be found upon checkout.

How do I contact Customer Support?

For any inquiries or assistance, our dedicated customer support team is available via email at info@wtfcyclegear.com or through our website's contact form. We're here to help!